SMS Terms & Conditions

Programme name

Ecom Edge SMS Programme, operated by Arkwave LLC, trading as Ecom Edge.

Programme description

Through the Ecom Edge SMS Programme we may send you the following types of text messages:

• Transactional messages: appointment confirmations, reminders and rescheduling messages relating to your booked Etsy Launch Call.
• Marketing messages (if opted in): programme updates, free training and promotional offers.

How to opt in

You can opt in by providing your mobile number and consenting via the chat widget on www.arkwave.uk. The chat widget is the only means by which we collect your mobile number and SMS opt-in consent on this website. You may opt in to transactional messages about your booked call, and separately to marketing messages. Each is optional and independent, and neither is required to book a call or make a purchase.

Message frequency

Message frequency varies.

Message and data rates

Message and data rates may apply.

Opt-out

Text STOP to cancel at any time. You will receive one confirmation message and no further messages.

Help

Text HELP for assistance, or contact support@arkwave.uk / +44 7576 200478.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Consent

Consent to receive SMS is not a condition of purchase.

Privacy

For information about how we handle your personal data, including your mobile number, please see our Privacy Policy.

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